Returns & Exchanges

We stand behind our heirloom-quality leather goods with a 90-day return policy and a lifetime guarantee on all stitching. If you are not completely satisfied with your purchase, we offer easy returns and exchanges for all unused, non-customized items.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack your leather goods in their original packaging to ensure they remain scratch-free during transit and include all original tags.

• 3.
  Affix the Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

• 4.
  Receive Your Refund

  Once our workshop inspects the returned item, we will process your refund to the original payment method or issue store credit within 5-7 business days.